FAQ

Do you ship worldwide?

Yes. All products are fulfilled and shipped by Printful, our production partner, to customers worldwide.

Where will my order ship from?

Printful ships from different fulfillment centers depending on your location (EU, UK, USA, etc.) to ensure fast delivery.

How long does processing take?

Production usually takes 2–5 business days.

How long does shipping take?

Shipping times depend on your region:

  • Europe: 3–10 business days

  • USA/Canada: 3–12 days

  • MENA region: 7–15 days

  • International: varies based on destination

Are all artworks original?

Yes. All artworks are created by Bi9asso.

What materials do you use?

Depends on the item:

  • Posters → Museum-grade matte paper

  • Canvas → Durable gallery canvas

Can I return or exchange an item?

If the item arrives damaged or defective, we’ll replace it at no cost.
For other cases (wrong size, change of mind), Printful does not offer refunds, but contact us and we’ll see what we can do.

Will you offer clothing?

Yes. T-shirts and hoodies may be added soon.

If you have questions, feel free to contact us.